Phone: 800 328 4058
Fax: 800 962 2549
Phone: 800 665 3327
Fax: 800 463 3659
More contact choices Contact Us
Like all Ottobock seating products, OBSS comes with unparalleled service and support. We provide same-day turnaround on quotes, a five- to ten-day turnaround on fabrication, a two-year warranty, a 60-day satisfaction guarantee, and reimbursement support.
OBSS™ has been the trusted choice for custom carved cushions for more than 15 years. Whether you chose the trusted OBSS Tru-Shape or the streamlined OBSS Ortho-Shape, your clients will benefit from a clinically-based seating solution.
In the news
The release of OBSS Ortho-Shape Back has caught the industry's attention. Chosen as an ATP Best Pick in Mobility Management, Ortho-Shape back has been featured in Rehab Management magazine, eParent magazine, and The Hamilton Spectator.
OBSS Resource Zone
We understand there are multiple steps during the evaluation and fitting process for custom seating solutions, that's why we created this resource for you. The documentation provided in the following tabs will help you navigate the process in coordination with your Ottobock Sales Representative and clinical staff.
Please contact us at 800 328 4058 or firstname.lastname@example.org if you need further support. We are here to support you and your client during the fitting journey.
|OBSS 3D Scanner brochure||DownloadPDF|
|Custom Seating brochure||DownloadPDF|
|OBSS Ortho-Shape Back brochure||DownloadPDF|
|OBSS Ortho-Shape Back comparison chart||DownloadPDF|
|Instructions for Use|
|OBSS Instructions for Use||DownloadPDF|
|OBSS Digitizing Equipment Service and Loaner Policy||DownloadPDF|
|Hardware and Software|
|OBSS Software Installation Guide||DownloadPDF|
|Clinical Aspects of Custom Contoured Seating (0.3 RESNA and AOTA CEUs)||Watch online|
|Ottobock Shape System (OBSS) (0.1 RESNA and AOTA CEUs)||Watch online|
|Sense 2 Scanner Settings Update||DownloadPDF|
|Modifying Your OBSS Ortho-Shape||DownloadPDF|
|OBSS Cushion Human Volunteer Heat and Water Vapour Testing||DownloadPDF|
|4 Steps to a Quality Scan||DownloadPDF|
|OBSS Ortho-Shape Back On-Site Contour Reshaping Guide||DownloadPDF|
|OBSS Sense Scanning: Seat and Back||Watch online|
|OBSS Order forms|
|OBSS Fitting Equipment (U.S. Only)||DownloadPDF|
|OBSS Ortho-Shape Back (U.S. Only)||DownloadPDF|
|OBSS Ortho-Shape Back (Canada)||DownloadPDF|
|OBSS Tru-Shape Packages (U.S. Only)||DownloadPDF|
|OBSS Tru-Shape Itemized (U.S. Only)||DownloadPDF|
|OBSS Tru-Shape Itemized (Canada)||DownloadPDF|
|OBSS Ortho-Shape Full System (U.S. Only)||DownloadPDF|
|OBSS Ortho-Shape Back and Tru-Shape Seat Itemized (U.S. Only)||DownloadPDF|
|OBSS Back and Seat Finishing Form (Canada)||DownloadPDF|
Ottobock Reimbursement Consulting Services is here for you. Our dedicated staff of reimbursement professionals has more than 50 years of reimbursement experience collectively, in the fields of Orthotics, Prosthetics, DME, and physician practice. In addition to using the guide below, you can reach our Reimbursement team at email@example.com with questions.
|Custom Seating Reimbursement Reference Guide||DownloadPDF|
|Coding and Billing Tips||DownloadPDF|
|Custom Seating Medicare Guide||DownloadPDF|
|Sample Letters of Medical Necessity|
|Letter of Justification for Manual Wheelchair (University of Colorado)||DownloadPDF|
|Ottobock Sample Letter of Medical Necessity||DownloadPDF|
|OBSS Case stories|
|OBSS Ortho-Shape Back Provides Comfortable Postural Support for Teen with Cerebral Palsy||DownloadPDF|
|OBSS Ortho-Shape Back Supports an Active Lifestyle for Woman With Paraplegia||DownloadPDF|
|Jessica’s OBSS custom seating system: a perfect fit||Watch online|
|In the News|
|Jack's OBSS story in eParent magazine||Read online|
|Jack's story in The Hamilton Spectator||Read online|
|OBSS Ortho-Shape Back in Rehab Management magazine||Read online|
This protected site is accessible to all current OBSS customers. If you do not have a user name and password, or you have forgotten your user name/password, to access this site, please call Central Fabrication at 800 795 8846.
|Central Fabrication OBSS Job Status Site||View online|